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Stormont-Vail's Emergency Department provides around-the-clock emergency service seven days a week. Dial 911 for an ambulance.
The Emergency Department is located in the Emergency and Trauma Center, which is at the northeast corner of Stormont-Vail Regional Medical Center.
The public entrance to the Emergency and Trauma Center is just west of Eighth and Washburn. Patients and visitors should enter off of Eighth Avenue at Horne, then turn east into the driveway in front of the Pozez Education Center and into the facility's parking lot. The ambulance entrance is on Washburn Avenue, just south of Eighth Street.
The new Emergency and Trauma Center opened in 2009. It replaced a facility that was built in 1953 as part of the South Tower construction. The current Emergency Department is approximately 34,000-square-feet compared to the old 13,000-square-foot department.
Upon arrival to the Emergency Department, walk-in patients are greeted by staff. A patient care technician will do a quick registration, getting the patient's name, date of birth, and reason for seeking medical treatment. He or she will be assigned a triage room. A triage nurse will determine the "zone" placement for each patient. There are four zones: critical, routine, minor, and trauma. Once the patient's condition is determined, he or she will be escorted through security doors to his or her assigned room in the appropriate zone. Specific physicians and support staff are assigned a zone. Once the patient is settled, a registration clerk will enter and complete the registration process at the bedside.
Most services are provided to patients within the Emergency Department. This may include pharmacy, laboratory, and most imaging services. The imaging services include the region's first 128-slice CT (computed tomography) scanner.
The efficiency of the new Emergency Department is in part developed in a "racetrack format" to easily move and observe patients. The oval-shaped design of the department has patient rooms located on the outside wall of the oval. In the center area is an elevated resource center, where physicians and nurses can look out into their patients' rooms. This improves the overall flow and in turn, reduces wait time for patients. Most of the rooms are universal and can treat any kind of condition.
In case of an emergency, call 911 or go immediately to the Emergency Department. If it is after-hours and you are unsure whether you need to go to the Emergency Department, call Health Connections Ask-A-Nurse at (785) 354-5225. A nurse will provide you with information and help determine the best course of action.
Call (785) 354-6100 for the Emergency Department. Dial 911 for an ambulance.
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