MyChart

Stormont Vail Health has launched a new feature on MyChart, My Care Notes, which gives you quick access to notes taken by your health care professional during your visits and appointments. We believe in transparency and building trust so you can engage in your healthcare decisions and have the information you need to take control of your health.

My Care Notes are notes written by the provider, nurse, or other health care team member during your visit. You may hear others refer to them as “OpenNotes”.  These written notes become a part of your medical record.

Once you are logged into MyChart, you can view the notes by:

• Select “Visits”
• A list of future and past appointments will appear
• To view the notes from that visit select “View Notes” listed under the date and appointment description

We all know communication can be tough. If you think your doctor got something wrong, please tell us. To request a change to your care notes, follow these instructions

• Select “Messages” then click on “Ask a Question”
• Select “Customer Service Question”
• Fill in the Subject line with “My Care Notes”
• Select “Document Correction” from the drop-down menu under Regarding
• Please leave a detailed answer about the error you have found and the correction you are requesting (be sure to include the date of your visit)
• Click send to submit for team member review. Expect a response typically within 2 business days