What is the Patient & Family Advisory Council?
The PFAC is a group of patients and family members who offer feedback and guidance so Stormont Vail leaders and team members can make care safer, more compassionate, and more effective.
Feedback from the PFAC has helped improve patient materials, processes, and care experiences across our system.
How You’ll Make an Impact
As a PFAC member, your experiences help guide real improvements across our health system.
- Share feedback about patient experience, safety, and quality
- Review patient-facing materials and processes
- Participate in conversations about system initiatives and improvements
Help ensure patient and family voices are included in decisions
Who Should Apply
You may be a great fit if you are:
- A patient or family member who received care at Stormont Vail
- Interested in improving care for others
- Willing to share your experiences and ideas
You do not need medical or healthcare experience. Your lived experience matters most.
What to Expect
The PFAC is designed to be flexible and respectful of your time.
- Time commitment: About one hour per month
- Meeting schedule: Once a month
- Format: In-person (Topeka, Emporia, Manhattan, or Junction City) or online via Webex
- Term length: Typically, two years, with flexibility based on your situation
- Role type: Volunteer position with a reduced onboarding process
Additional Details
- The PFAC is an advisory group, not a decision-making or voting committee
- Members share perspectives and recommendations, which help guide Stormont Vail leadership decisions
- Members must respect confidentiality and not share information discussed in meetings
- Some basic health and safety requirements may apply to keep patients, team members, and fellow volunteers safe